Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for our training sessions, courses, or newsletters, we may collect:

• Name and email address
• Phone number (optional)
• Country/location information
• Payment information (processed securely by third-party payment processors)
• Communication preferences

1.2 Automatically Collected Information

When you visit our websites or attend our webinars, we automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on site
• Referring website or source
• Webinar attendance and engagement data

2. How We Use Your Information

We use your information to:

• Provide Services: Deliver training sessions, courses, and educational content you've registered for
• Communication: Send important updates about training schedules, course materials, and account information
• Marketing: Share relevant offers, new courses, and educational content (you can opt-out anytime)
• Improvement: Analyze user behavior to improve our training content and website experience
• Support: Respond to your inquiries and provide customer support
• Legal Compliance: Meet legal obligations and protect our rights

3. Data Sharing and Third Parties

3.1 Service Providers

We share your information with trusted third-party service providers who help us operate our business:

• WebinarJam/Kartra: Webinar hosting and email marketing
• Payment Processors: Stripe, PayPal, Flutterwave for secure payment processing
• Analytics Providers: Google Analytics, Facebook Pixel for website analytics
• Email Service Providers: For sending training materials and updates
• Cloud Storage: For storing course materials securely

3.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our legal rights and safety.

3.3 Business Transfers

If our business is sold or merged, your information may be transferred to the new owners to continue providing services.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Track webinar attendance and engagement

You can control cookies through your browser settings. Note that disabling cookies may limit some website functionality.

5. Facebook and Social Media

We use Facebook Pixel and other social media tracking tools to:

• Measure advertising effectiveness
• Create custom audiences for marketing
• Retarget website visitors with relevant content

You can opt-out of personalized ads through your Facebook Ad Settings or browser privacy tools.

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited employee access to personal data
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Update

You have the right to access and update your personal information at any time by contacting us.

7.2 Opt-Out of Marketing

You can unsubscribe from marketing emails by:

• Clicking the "Unsubscribe" link in any marketing email
• Contacting us directly at the email below
• Updating your communication preferences in your account

7.3 Delete Your Data

You can request deletion of your personal data by contacting us. Note that some information may be retained for legal or legitimate business purposes.

7.4 Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries outside Nigeria, including the United States and Europe, where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with services you've requested
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records

After this period, we will securely delete or anonymize your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our platforms

The "Last Updated" date at the top indicates when changes were made.

12. Third-Party Links

Our websites and training materials may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

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